Delivery & Returns
STANDARD UK DELIVERY £3.95, 5 – 7 WORKING DAYS. All parcels are sent Royal Mail 2nd class recorded which takes 3 working days from despatch. Orders will be despatch between 1 – 3 working days from the date of order.
EXPRESS UK DELIVERY £4.95, 2 – 3 WORKING DAYS. All Parcels are sent Royal Mail Next Day Delivery. We aim to despatch orders within 1 working day.
FREE DELIVERY ON ORDERS OVER £50. All parcels are sent Royal Mail 2nd class recorded which takes 3 working days from despatch. Orders will be despatch between 1 – 3 working days from the date of order.
FREE LOCAL PICK UP. All customers can select this delivery option and pick up their parcels direct from Something & Sunday in the UK. Postcode HU15 1JP. It is the sole responsibility of the customer to collect orders direct.
If you require any further delivery information then please contact Something & Sunday by email on email@example.com and we will do our best to help.
Please ensure there is someone available to receive the parcel as our packages are too large for a letterbox.
INTERNATIONAL DELIVERY £15, 5 – 10 WORKING DAYS. We ship to most desinations in Europe, America and selected countries in the rest of the world. Please note we use Royal Mail Airsure who do exclude certain counties from their service. Please check the Royal Mail website for full details of up to date exclusions. http://www.royalmail.com/personal/international-delivery/airsure
International shipping times are as follows:
- two working days after posting to Western Europe
- four working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)
- six working days after posting to the Rest of the World.
If you wish to exchange a product for a different size, colour or product please email us at firstname.lastname@example.org to let us know what you want to exchange. We will confirm back via email and wait for receipt of the good back before posting the exchanged size out within 2-3 days.
Following receipt of exchange confirmation email, simply fill in the returns form on your despatch note, indicating what you would like to exchange, and send it back to us at:
Something & Sunday
30 Main St
If you live in the UK there is an even quicker way to get a replacement. Call us on 01482 662832 during office hours and place an order for the replacement.
You can return an item within 14 days of receipt for a refund or exchange excluding any delivery charges. Goods received outside of the 14 day period cannot be returned or exchanged. Please note that international orders will be charged our standard international shipping rate of £15 for any exchanges.
Please send returns only to:
Something & Sunday
30 Main St
Please include your invoice in the return parcel otherwise we cannot identify your order for a refund/exchange.
The return postage cost is to be covered by you the customer. Any issues during return transit are not the responsibility of Something & Sunday these issues are to be resolved between the customer and the courier. We recommend returns should be sent by a ‘Recorded Delivery’ service as this is traceable.
Unfortunately manufacturing faults do occasionally occur, so if you believe an item to be faulty (or it is not the item you have ordered), please contact us on 01482 662832 or email email@example.com and we will arrange for a FREEPOST label to be sent out.